Customer Service


Insurance appraisals on diamonds and jewelry are done in store for you starting at  $75.00. 

Jewelry Repairs

Our in store bench jeweler provides stellar work on all your jewelry repair needs with most repairs completed same day. Call ahead for estimates. Repairs are completed twice a week. 

Watch Services

We are happy to offer battery replacements in store while you wait starting at $10 per battery. Watch links can also be removed starting at $5 per link. Please note: If the watch was not purchased from us, although it is very unlikely we are not responsible for any damage occurring while replacing the battery or removing a link. 

Custom Jewelry

We pride ourselves on helping others find the right piece of jewelry. If you want to create a custom piece, please schedule an appointment with our diamond graduate. We also accept walk-ins!


We are happy to provide engraving on any items purchased in store. There is a $10 set up fee and $3 per word charge. Corporate engraving orders are welcome as well.

Jewelry Cleanings

We offer in store cleanings on all jewelry while you wait.